North Central College - Naperville, IL

Dispute Resolution

Nearly everything you do in life involves people-related issues and potential conflict. Knowing how to effectively manage and resolve conflict as you work and live with people is important for everyone.

When you get involved with North Central College’s dispute resolution opportunities, you’ll learn the theories and skills for resolving conflict in the workplace and community. You’ll develop those skills through lectures and discussions, negotiation exercises and simulated mediations. You’ll practice as a mediator first in the College setting, then in the real world in community groups, courts and businesses.

Dispute resolution is open to students of every major or program but is particularly well suited to those interested in pre-law, business and psychology. You will begin by enrolling in Conflict Resolution LEV 230; then you can pursue additional areas of focus and clinical coursework.

You can also:

  • Serve as a peer mediator on campus, working with student clubs and residence halls.
  • Write and research for the student-run newsletter “In the Alternative” for the Illinois State Bar Association.
  • Pursue internship opportunities both on and off campus.
  • Work with the campus Dispute Resolution Center, conducting training and mediating disputes for local courts, area businesses, schools, churches and more.
Dispute Resolution

“I thought getting involved in dispute resolution would just be a great addition to my résumé, but I ended up loving it,” says Liz. “The process of mediation is very intricate, yet so simple and effective.”

Liz plans to become a family and marriage therapist and attend graduate school. At North Central, she practices mediation skills and dispute resolution every day in her LEV 230 class. She and her classmates take on cases and work through each role to a conclusion and settlement, applying concepts they’ve learned.

“One of the best skills I’ve learned is active listening and patience … not always giving advice but letting people figure out their own problems and solutions, which is far more...

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