MFA Enrollment

Getting Started Account Management Manage Password

Multi-Factor Authentication (MFA)

To help protect your North Central College account and keep university resources secure, MFA is required when accessing most campus systems. MFA adds an extra layer of security by requiring you to verify your identity in addition to entering your password.

Because North Central College uses multiple technology platforms, there are two separate MFA solutions that protect different services. While both solutions use the Microsoft Authenticator app, they are managed separately and require two different enrollments. You must complete enrollment in both MFA systems to ensure uninterrupted access to all campus resources.

PortalGuard MFA Enrollment

PortalGuard MFA protects a variety of technology services, including:

  • Canvas
  • Merlin/Self-Service
  • NCC Box

Microsoft MFA Enrollment

Microsoft MFA protects Microsoft-connected services, including:

  • Microsoft 365 Email
  • The Hub
  • Paylocity

New Phone = MFA Issues?

Changing phones can break MFA authentication. Contact ITS for assistance.

PortalGuard MFA Enrollment

 

Before You Begin

  1. Install the Microsoft Authenticator app from the Apple App Store or Google Play Store.
  2. Have your mobile device available during setup.
     

How to Enroll

  1. On your computer, navigate to the NCC Password Portal
     https://password.noctrl.edu
  2. Login to PortalGuard using your NCC email address and password
  3. Select your Phone Type and then click Continue
       -- A QR Code will be generated and displayed on screen
  4. Open the Microsoft Authenticator app on your mobile device
  5. Tap Scan QR Code or tap on the blue circle icon in the lower right corner
  6. Scan the QR code that appears on the computer screen. (you must scan the QR code via the MS Authenticator app and NOT your phone's camera app)
  7. Once the token is installed, it will display a 6-digit code. Type this code in the 2nd Factor/One Time Passcode field in the Password Portal
  8. Click Continue logging in

  9. Verify your information 
    ** Click on "Registered Email Address" to verify that your personal email ad
        dress is correct
    ** Click on "Registered Phones" to verify that your phone number is correct

     

    If your phone number or alternate email address are NOT correct, please login to Merlin Self Service --> User Profile to update your information.
     

Microsoft MFA Enrollment

Microsoft MFA protects Microsoft-hosted services, including:

  • Microsoft 365 Email
  • The Hub
  • Paylocity
     

Before You Begin

  1. Install the Microsoft Authenticator app from the Apple App Store or Google Play Store.
  2. Have your mobile device available during setup.


Step 1: Login to M365

  1. Open a web browser on a computer and go to https://outlook.office.com
  2. Sign in with your NCC email address (username@noctrl.edu) and password.
  3. When prompted that more information is required to secure your account, click Next three times until you arrive at a screen with a QR code

Step 2: Install Token on Mobile Device

  1. Open the Microsoft Authenticator app on your phone.
  2. Tap Scan QR Code or tap on the blue circle icon in the lower right corner
  3. Scan the QR code that appears on the computer screen. (you must scan the QR code via the MS Authenticator app and NOT your phone's camera app)
  4. Once you see the token appear on your device, go back to the computer

Step 3: Verify Enrollment

  1. Click Next on the computer screen
  2. Two digits will be presented on screen
  3. Your app will display a prompt -- enter the two digits that appear on your computer screen
  4. Click Done on the computer screen - if you are taken to your email mailbox, enrollment was successful.